Privacy
Policy
1. GENERAL
a. This Website with the URL of www.avibay.com is operated by Avibay Private Limited.
We are committed to protecting and respecting your privacy. We collect your
personal information and process your personal data in accordance with the IT
Act, 2000 (21 of 2000) and other national and state laws that relate to the
processing of personal data. Please read the following carefully to understand
our views and practices regarding your personal data.
b. We collect your personal information
in order to provide and continually improve our products and services.
c. Our privacy policy is subject to
change at any time without notice. To make sure you are aware of any changes,
please review this policy periodically.
d. All partner firms and any third-party
working with or for Us, and who have access to personal information, will be
expected to read and comply with this policy. No third party may access, or
process sensitive personal information held by Us without having first entered
into a confidentiality agreement.
2. HOW WE COLLECT THE INFORMATION
a. From you directly and through this
Site: We may collect information through the Website when you visit.
The data we collect depends on the
context of your interactions with our Website.
b. Through business interaction: We may
collect information through business interaction with you or your employees.
c. From other sources: We may receive
information from other sources, such as public databases; joint marketing
partners; social media platforms; or other third parties such as:
I. Updated delivery and address
information from our carriers or other third parties, which we use to correct
our records and deliver your next purchase or communication more easily.
Il. Information about your interactions
with the products and services offered by our subsidiaries.
3. INFORMATION WE COLLECT
a. We collect information primarily to
provide better services to all of our customers.
b. When you visit our Site, some
information is automatically collected. This may include information such as
the Operating System (OS) running on your device, Internet Protocol (IP)
address, access times, browser type, and language, and the website you visited
before our Site. We also collect information about how you use Our products or
services.
c. We automatically collect purchase or
content use history, which we sometimes aggregate with similar information from
other customers to create features such as Best Seller, Top Rated, etc.
d. The full Uniform Resource Locators
(URL) clickstream to, through and from our website (including date and time);
cookie number; products and/or content you viewed or searched for; page
response times; download errors; length of visits to certain pages; page
interaction information (such as scrolling, clicks, and mouse-overs).
e. We automatically collect information
using "Cookies". Cookies are small data files stored on your hard
drive. Among other things, cookies help us improve our Site, our marketing
activities, and your experience. We use cookies to see which areas and features
are popular and to count visits to our Site.
f. Most Web browsers are set to accept
cookies by default. If you prefer, you can choose to set your browser to remove
cookies and to reject cookies. If you set your browser to reject cookies, some
features will be unavailable. For more information on how to reject cookies,
see your browser's instructions on changing your cookie settings.
g. By using this Website, you are
agreeing that We may advertise your feedback on the Website and marketing
materials.
h. We will retain your information as
long as we require this to provide you with the goods and services and for such
period as mandated by the laws concerned.
i. If you opt to receive marketing
correspondence from us subscribe to our mailing list or newsletters, enter into
any of our competitions or provide us with your details at networking events,
we may use your personal data for our legitimate interests in order to provide
you with details about our goods, services, business updates and events.
4. HOW WE USE INFORMATION
a. We use the information we collect
primarily to provide, maintain, protect, and improve our current products and
services.
b. We use the information collected
through this website as described in this policy and we may use your
information to:
I. Improve our services, Site and how we
operate our businesses;
Il. Understand and enhance your
experience using our Site, products, and services;
Ill. Personalize our products or
services and make recommendations;
IV. Provide and deliver the products and
services you request;
V. Process, manage, complete, and
account for transactions;
VI. Provide customer support and respond
to your requests, comments, and inquiries;
VII. Create and manage the online
accounts you manage on our Website;
VIII. Send you related information,
including confirmations, invoices, technical notices, updates, security alerts
and support and administrative messages;
IX. Communicate with you about
promotions, upcoming events, and news about products and services;
X. We may process your personal
information without your knowledge or consent where required by applicable law
or regulation for the purposes of verification of identity or for prevention,
detection, or investigation, including of cyber incidents, prosecution, and
punishment of offences;
XI. Protect, investigate, and deter
against fraudulent, unauthorized, or illegal activity.
5. DATA TRANSFER
a. Information about our users is an
important part of our business and we take due care to protect the same.
b. We share your data with your consent
to complete any transaction or provide any product or service you have
requested or authorized. We also share data with our affiliates and
subsidiaries, with vendors working on our behalf.
c. We may employ other companies and
individuals to perform functions on our behalf. The functions include
fulfilling orders for products or services, delivering packages, sending postal
mail and e-mail, removing repetitive information from customer lists, providing
marketing assistance, providing search results and links (including paid
listings and links), processing payments, transmitting content, scoring credit
risk, and providing customer service.
d. These third-party service providers
have access to personal information needed to perform their functions but may
not use it for other purposes. Further, they must process the personal
information in accordance with this Privacy Policy and as permitted by
applicable data protection laws.
e. We release accounts and other
personal information when we believe it is appropriate to comply with the law,
enforce or apply our conditions of use, and other agrements, and protect the
rights, property or safety of Us, our users, or others. This includes
exchanging information with other companies and organizations for fraud
protection and credit risk reduction.
6. COOKIES
a. To optimize our web presence, we use
cookies. These are small text files stored on your computer's main memory.
These cookies are deleted after you close the browser. Other cookies remain on
your computer (long-term cookies) and permit its recognition on your next
visit. This allows us to improve your access to our site. This helps us to
learn more about your interests and provides you with essential features and
services, including:
1. Keeping track of items stored in your
shopping basket.
Il. Conducting research and diagnostics
to improve the content, products, and services.
III. Preventing fraudulent activity.
IV. Improving security.
b. Our cookies allow you to take
advantage of some of our essential features. For instance, if you block or
otherwise reject our cookies, you will not be able to add items to your
shopping basket, proceed to checkout, or use any products or services that
require you to sign in.
c. Approved third parties also may set
cookies when you interact with Our services.
d. Third parties include search engines,
providers of measurement and analytics services, social media networks, and
advertising companies.
e. Third parties use cookies in the
process of delivering content, including ads relevant to your interests, to
measure the effectiveness of their ads, and to perform services on behalf of
Us.
f. You can prevent the storage of
cookies by choosing a "disable cookies" option in your browser
settings.
But this can limit the functionality of
our services.
7. DATA SECURITY
a. We take due care to protect customer
data. Technical measures are in place to prevent unauthorized or unlawful
access to data and against accidental loss or destruction of, or damage to,
data. The employees who are dealing with the data have been trained to protect
the data from any illegal or unauthorized usage.
b. We work to protect the security of
your information during transmission by using Secure Sockets Locker (SSL)
software, which encrypts the information you input. SSL allows sensitive
information such as credit card numbers, UID's and login credentials to be
transmitted securely.
c. We follow the Payment Card Industry
Data Security Standard (PCI DSS) when handling branded credit cards from the
major card schemes.
d. We maintain physical, electronic, and
procedural safeguards in connection with the collection, storage, and
disclosure of personal customer information.
e. We take reasonable steps to help
protect your personal information in an effort to prevent loss, misuse,
unauthorized access, disclosure alteration and destruction. It is your
responsibility to protect your user names and passwords to help prevent anyone
from accessing or abusing your accounts and services. You should not use or
reuse the same passwords you use with other accounts as your password for our
services.
f. It is important for you to protect
against unauthorized access to your password and your computers, devices, and
applications. Be sure to sign off when you finish using a shared computer.
g. The information you provide to us is
shared on our secure servers. We have implemented appropriate physical,
technical and organizational measures designed to secure your information
against accidental loss and unauthorized access, use, alteration, or
disclosure. In addition, we limit access to personal data to those employees,
agents, contractors, and other third parties that have a legitimate business
need for such access.
h. Information collected from you will
be stored for such period as required to complete the transaction entered into
with you or such period as mandated under the applicable laws.
8. LINKS TO THIRD-PARTY SITES/APPS
Our Site may, from time to time, contain
links to and from other websites of third parties. Please note that if you
follow a link to any of these websites, such websites will apply different
terms to the collection and privacy of your personal data, and we do not accept
any responsibility or liability for these policies. When you leave our Site, we
encourage you to read the privacy policy of every website you visit.
9. SOCIAL NETWORK PLUGINS
This Website incorporates plugins and/or
buttons for social networks, in order to allow easy sharing on your favourite
social networks. These plugins are programmed so as not to set any cookies when
assessing the page to safeguard the privacy of users. Cookies may be set if you
make voluntary use of the plugin. The collection and use of information
obtained by means of the plugin are governed by the respective privacy policies
of the social networks.
10. SHARING OF PERSONAL INFORMATION
a. We do not share your personal data
with third parties without your prior consent other than:
I. With third parties who work on our
behalf provided such third parties adhere to the data protection principles set
out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter
into a written agreement with Us requiring that the third party provide at
least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to
lawful requests and legal process;
IlI. To protect the rights and property
of Us, our agents, customers, and others including to enforce our agreements,
policies, and terms of use;
IV. In an emergency, including to
protect the personal safety of any person; and
V. For the purpose of a business deal
(or negotiation of a business deal) involving the sale or transfer of all or a
part of our business or assets (business deals may include, for example, any
merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
11. CHILDREN
If you are under 18, or the age of
majority in the jurisdiction in which you reside, you may only use Our Website
with the consent of your parent or legal guardian. In any case, We will not be
liable for any cause of action that arose due to non-compliance
with this section.
13. CHANGES TO THIS POLICY
We may change this policy from time to
time. If we make any changes to this policy, we will change the "Last
Updated" date above. You agree that your continued use of our services
after such changes have been published to our services will constitute your
acceptance of such revised policy.
14. NEWSLETTER
a. Following your subscription to the
newsletter, your e-mail address is used for our advertising purposes until you
cancel the newsletter again. Cancellation is possible at any time. The
following consent has been expressly granted by you separately, or possibly in
the course of an ordering process: (I am accepting to receive newsletters from
this website), you may revoke your consent at any time with future effect. If
you no longer want to receive the newsletter, then unsubscribe by clicking on
the unsubscribe option given in the email footer.
If you have any concerns about privacy
or grievances with Us, please contact us and we will try to resolve
the issue for you.